Administration · Technical support

One support queue for every company.

Track user requests inside the CRM and coordinate the matching email handoff to itsupport@im.group.

0 open0 urgent0 awaiting relayCross-company support

Internal queue + email handoffEvery request is added here. User-email mode opens a ready-to-send email to itsupport@im.group; generic-relay mode remains visibly queued until the reviewed backend mail service is connected.

Open requests0

Urgent0

Awaiting email relay0

Resolved0

The support queue is clear.

New user support requests will appear here immediately and remain scoped to their company.

Global CRM search

One support queue for every company.

CRM support requests

The support queue is clear.

One support queue for every company.

CRM support requests

The support queue is clear.